FAQs

HOW MY CREATIONS ARE MADE

Isotta's jewels are designed and handmade in my laboratory in Italy, all unique and unrepeatable pieces.

The creative studio originates from an Italian culture that matured between Tuscany, Umbria, Emilia Romagna and Marche, where art meets ingenuity and where the purity of materials marries with culture to give life to creations with an unmistakable Mediterranean style. Gold, ceramics and natural stones give life to designs inspired by this world.
This technical feature is at the heart of every creative process in Isotta Gioielli jewelry.

WHAT QUALITY IS THE GOLD USED BY ISOTTA GIOIELLI?

Isotta's creations are made of precious materials, hard stones and exclusively natural pearls.
The gold leaf as well as the gold applied in the third firing is 24 carats, while the 925 silver wire is plated with 18 or 24 carat gold which is the most used alloy in jewellery.

HOW CAN I TAKE CARE OF MY JEWELRY?

Isotta's jewels are made with ceramic elements, pearls, stones and precious metals selected for their aesthetic qualities. To preserve their splendor, we recommend that you reserve specific care for your creations and handle them delicately.

In the Advice and Services section of our website, you will find some care and usage tips that will help you preserve your jewelry over time.

WHAT ARE THE GENERAL CONDITIONS OF SALE?

We invite you to consult the Terms and Conditions of Sale section available at the bottom of the homepage of the site. The Terms and Conditions of Sale must be accepted before completing the order.

HOW IS PAYMENT SECURITY GUARANTEED?

Payment is made through PCI compliant payment platforms and supports 3D Secure checkout and payment data encryption.

No bank details are transmitted through our site, guaranteeing maximum security in credit card payments.